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How it works

What you are buying, how the price is set, what we take out of it, and what happens when a market cannot be settled the way it said it would be.

A share, and what it pays

Every market asks a question with a definite answer — will the KLCI close above 1,600 on Friday — and every outcome is priced in cents from 1¢ to 99¢.

A share costs what it costs and pays exactly 1.00 if that outcome happens, and nothing if it does not.

So the price is the probability. A share at 62¢ is the market saying that outcome is about 62% likely. Buy it for 62¢, and if you are right you get 1.00 back — 38¢ of profit on 62¢ risked. If you are wrong you get nothing, and the 62¢ is gone.

You can also sell an outcome — betting it will not happen. Selling at 62¢ is the same trade as buying the other side at 38¢.

Other ways of writing the same number

Decimal, Malay, Hong Kong and Indo odds are all the same price seen from a different end, and you can switch between them. 62¢ is 1.61 decimal. Nothing about your bet changes; only how it is written.

Where the price comes from

Most markets are priced off a real source — Bank Negara for rates and gold, Bursa and Yahoo Finance for stock indices, the Malaysian Meteorological Department feeds for weather, data.gov.my for fuel and ridership. The market page names the source for that market.

On top of the raw probability we add a margin, the same way any bookmaker does. It is 5%, and it is why the outcomes on a market add up to slightly more than 100¢. That difference is what the house is paid for taking the other side of your bet.

Prices move. A price you saw a minute ago is not a price you are owed — the only price that counts is the one confirmed at the moment your bet is accepted, and it is shown to you then.

What we take

There are two, and both are shown to you before you confirm.

1. The margin

Built into the price, as above. You never see it as a separate line because it is not one — it is the difference between the true chance and the price we quote.

2. A fee on each bet

Charged on the stake when you buy, worked out as:

fee = 5% × shares × price × (1 − price)

That shape is deliberate. It is largest on a 50¢ market where there is most to be gained, and it fades away at both ends — so somebody buying at 95¢ to win 5¢ is not charged a fee that eats the whole trade. The exact figure is on the bet slip before you confirm.

There is no fee on settlement. If your share wins you are paid the full 1.00.

Limits

Some markets carry lower limits of their own, and your own account may have limits set on it — by us, or by you on the responsible gambling page. The lowest of whichever apply is the one that counts.

The book also has a total it will carry across everything at once. When it is reached, bets are refused until it comes down. This is rare, and it is not personal.

Cashing out

Most open positions can be sold back before the market settles, at the price then, less a 8% margin. Cashing out is final: it closes that position, and it does not come back if the market later goes your way.

An offer to cash out is not always available. A market that is suspended, close to its cut-off, or whose feed has gone quiet will not quote one.

Settlement

A market closes at the time on its page. After that no bets are taken, and it settles once the source publishes. Most settle within minutes; some wait on a source that publishes once a day.

Winnings go to your balance automatically. Nothing needs claiming.

When a market is voided

If the source never publishes, publishes something the market cannot be read against, or the question turns out to have been ambiguous, the market is voided.

A voided market returns every stake in full, including the fee. Nobody wins and nobody loses.

We void rather than guess. A market settled on our interpretation of an unclear result is worse for everybody than one that gives the money back.

Obvious errors

If a price was plainly wrong — a feed publishing nonsense, a decimal in the wrong place — bets taken at that price may be voided and the stakes returned. We will say which market and why. This is not a way for us to get out of a losing position: a market that went against the house at a correct price stands.

Money in and out

Both are checked by a person, and a second person has to agree before money moves. That is slower than a button, and it is the reason a mistake at our end gets caught before it reaches your balance rather than after.

Money riding on open bets is not available to withdraw until those bets settle.

Your account

The figures on this page are the ones in force now and can change. When they do, bets already placed keep the terms they were placed under.

Anything unclear, ask support before you bet rather than after.